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NBCC IT Service Status Dashboard

Updated
Incidents
Employee Self Service
Location(s): Corporate, Fredericton, Miramichi, Moncton, Saint John, St. Andrews, Woodstock
  • Resolved

    The issue affecting employee access to the Employee Self-Service (ESS) system has been resolved. 

    Thank you,

    Information Technology
    Posted: 2025-06-10 8:35 AM
  • Identified

    We have identified that the Employee Self-Service (ESS) system is currently unavailable for all staff. Please note that this system is managed by an external provider, and we are in contact with them to resolve the issue as quickly as possible.

    We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available.

    Thank you for your understanding,

    Information Technology
    Posted: 2025-06-09 1:46 PM
Issue with iExpense for some users
Location(s): Corporate, Fredericton, Miramichi, Moncton, Saint John, St. Andrews, Woodstock
  • Update
    GNB is on-track to provide a final solution for June. Communications are being prepared and will be sent out soon.
    Posted: 2025-05-25 10:53 AM
  • Update

    Microsoft was unable to produce an interim fix for GNB. GNB is still working towards a final solution for July. Anybody having trouble accessing iexpense should try restarting their computer first; if that doesn't fix it, please enter a ticket and an IT analyst will find you a way to submit your expenses.
    Posted: 2025-05-14 8:08 AM
  • Update

    GNB is working with Microsoft to find a temporary workaround. GNB is also working towards a final solution for July. Anybody having trouble accessing iexpense should try restarting their computer first; if that doesn't fix it, please enter a ticket and an IT analyst will find you a way to submit your expenses.
    Posted: 2025-04-23 1:07 PM
  • Identified

    NBCC IT is aware of an issue affecting some users when accessing iExpense and is currently working with vendors and partners to resolve it.
    Posted: 2025-02-24 1:22 PM
Teams call quality issues
Location(s): Corporate, Fredericton, Miramichi, Moncton, Saint John, St. Andrews, Woodstock
  • Monitoring
    Our team has been making changes on the network as issues are being identified.
    Posted: 2025-05-08 7:01 PM
  • Monitoring

    Our team is still monitoring teams for quality issues.
    Posted: 2025-03-11 11:37 AM
  • Monitoring

    Core network changes have been made, and we are monitoring to see if the changes have improved the teams quality issues we have been experiencing.
    Posted: 2025-03-03 8:31 AM
  • Investigating
    We have new reports of teams calling quality issues. Our team continues to investigate to determine the root cause of the issues.
    Posted: 2025-02-27 11:38 AM
  • Monitoring
    We have implemented fixes and are actively monitoring the situation to ensure the issue is resolved.
    Posted: 2025-02-19 10:25 AM
  • Investigating
    NBCC IT is currently aware of Teams call quality issues experienced by some users. We are currently investigating the issue.
    Posted: 2025-02-11 9:47 AM
Operational
Degraded performance
Not operational